A10 – Evaluating Customer Experience in Medical Information

Customer service is not only integral to the success and perception of a business, but the reason many of us work in the health industry – to contribute to the best possible outcome for the patient.  This session focuses on the customer service experience from three different perspectives

Chairperson: Eoin Scannell, Fresenius-Kabi (and member of the congress committee)

  • Date:May 11, 2016
  • Time:2:00 pm
  • Event: